Last updated: [26th August]
Your satisfaction matters to us. Here's how returns and refunds work at StyleSynk.
Return Window
You may request a return within 14 days of the delivery date. To be eligible, items must be unused, unworn,
unwashed, and in their original condition and packaging, with tags attached where applicable.
Non-Returnable Items
● Earrings, and other pierced/intimate beauty items, for hygiene reasons
● Opened or used cosmetics and skincare
● Final sale / clearance items, as marked at time of purchase
● Gift cards
How to Start a Return
● Email stylesynk@mail.com with your order number and the reason for return.
● We'll confirm eligibility and send you return instructions, including the return address.
● Once we receive and inspect the returned item, we'll notify you of the approval status of your refund.
Refunds
Approved refunds are issued to your original payment method within 5–10 business days of us receiving the
returned item. Original shipping fees are non-refundable, and return shipping costs are the responsibility of the
customer unless the item arrived damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery
with your order number and a photo of the item. We'll offer a free replacement or full refund, including
shipping, at no cost to you.
Exchanges
We currently do not offer direct exchanges. If you need a different size or color, please start a return for a
refund and place a new order for the item you'd like.
Order Cancellations
Orders can be cancelled free of charge within 12 hours of purchase, before they enter processing. After that
window, the order may have already shipped and will follow the return process above instead.
Questions
Reach us any time at stylesynk@mail.com or +1 (720) 409-1413 — we're here to help.